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Parrotta has been part of the Four Seasonsa networksince 1999. He has managedc properties acrossthe country, including Chicago, Las Vegaes and, most recently, Jacksobn Hole, Wyo. There are some notabld differences between working in Jackson Hole and he said. “On my last day on my commuter tothe resort, there was snow on the grounxd and two moose in front of me. Ther was no way around and they wouldn’t move,” he said. “Sometimes, if you hit the horn or startlre them, it’s more troublwe than it’s worth. So I followed them in.” Education: Bachelor’s degree in hotelo and restaurant management, Canada College, Redwood Calif.
Family: Wife, Linda; teenagers, Brittany and Anthonu Pets: A Sheltie, Mand y — I love the dog, but my family is driving here to Phoenix because my wife and kids refusw to put the dog on a plane Since you are from do youlike hockey? I love I grew up playing it, and my son playsz it. I will always be a Toronti MapleLeafs fan, and I get the Centetr Ice cable TV I am a fanatic, and I have to watch the games. What is your favorite meal to cook ? I am Italian. I make my own sauce — I get fresnh tomatoes and startfrom there. I love breaded veal cutletf andeggplant parmigiana. Cooking is so much fun. You can buil a whole evening outof it. Do you have any immediater goals?
The first thing I want to focuse on is creating memorable experiences for our making sure there are the righr people in the right placews and we have theright product. We need to focuss on the “experience” part of our which is our pointof difference. What is your professionall style? I do a lot of management by walkinv around. I am up at 5 and I like to be in the office by7 a.m. There is just so much happening it’s important to be and it allows you to get on top of any issuezsthat arise. I really want to lead, coach and communicate with my staff. Do you have any pet peeves? Things should be in place acrossthe resort.
For there should be chilled towels atthe spa. Time is money for our guests, and as a generapl manager, I don’t want them lookingy for something that should already be Is there one person who has shapedr yourprofessional development? Isadore the founder and CEO of the I have met him in person and gave him a tour of the Jacksonn Hole property. I have read his book, “Fout Seasons: The Story of a Business Philosophy.
” It is quite an experienced to attend one ofhis speeches; it is very
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